Be an asset to any organisation.

This twelve-hour Smart Skills Digital Badge offers you the insight and tools to thrive both independently and as part of a team.

You’ll cover: Reflective Practice for Professional Development, Creating Effective Teams, Advanced Communication Techniques, Negotiation, and Difficult Conversations: A Manager’s Guide.

Earning this badge signifies you have acquired the essential qualities to work effectively and efficiently with others in varying settings. You will master the art of building strong teams and influencing members in a positive way. Exploring context-appropriate techniques to connect with others, you will hone your verbal, listening, writing and technological communication skills. You will understand the importance of self-reflection as both a leader and a team member, and advocate for the professional development of yourself and others. With your knowledge of social dynamics, you will build the confidence to leverage relationships for optimum outcomes.